FAQ | INKA NOTES - Illustrator, Watercolor Artist, Modern Calligraphy, Brushlettering
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If you landed on this page I am guessing you got a Question! If you are just curious I am fine with that as well.

What / Who is inkanotes?

inka notes is a small stationery company specializing in Botanical Watercolour and Modern Calligraphy based in Westport, Ireland. For more information about the Artist, and the brand inka notes, head to the About Page.


Do you ship to (insert country)?

Of course! If you do not see your Country Listed on the order Page, or are having trouble ordering, simply get in touch with us and we will arrange something for you.

How long will it take to receive my order?

  • Within Ireland – 2-3 working days
  • Europe – 7-9 working days
  • USA / Canada – 9 -14 working days
  • Rest of World – It can take up to 2-3

My item arrived damaged. What do I do?

Please don’t panic, things can happen. If your items did not arrive in perfect condition then, please let me say how truley sorry I am about this. But we can fix this. Please contact info@inkanotes.com within 48 hours of recieving you package and I will sent out a replacement for you.

What is your return/exchange policy?

You are the real stars behind my Business and I want you to be 100% happy. If for some reason this is not the case then please contact me via email withing 48hours of recieveing the product at info@inkanotes.com. From there I will take care of any issues that may have arissed.  Please keep in mind that final sale items cannot be returned. Custom ordere are non -refundable.

Please note: We are not responsible for any information that was provided when ordering such as a wrong address.

How do you send your Orders?

All orders are sent by regular post using An Post, if you have selected the Registered Post, a tracking number will be provided for you, if not  there is NO tracking number included. Your order will arrive with you national postal service, in Ireland by AnPost.

Payment Methods

We currently accept payment via Paypal and all credit and debit cards.

Lost Packages

If you have not recived you package within the postage times listed above. Then please make sure your neighbours have not recieved the package, you have not gotten a pickup notice from you local post office.

If you have check all of the above, please contact info@inkanotes.com and please include you order number.

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